“Technology is easy to develop,” he says. “Developing a new attitude, moving the culture from one mental model to another, that’s the difficult part. You give people a solution to a problem and the great irony to me is that even though they’re unhappy, they have high inertia. People don’t like change. The reason it takes technology 15 or 20 years to come in is because 15 years is the time it takes a kid who saw it when he was young to become a functioning adult.”
Related reading:
Mr Segway’s Difficult Path
The Economist (10 June 10)